How A Toll Free Telephone Number Can Help Your Company
Whether a telephone number is a free one or a paid one can really make the difference between a prospective customer calling you or not calling you. The benefits to having prospective customers call you are clear, so why not make it as easy and cheap as possible for them to do so? For the low price of a phone call you have the chance to secure a new customer that you would otherwise not have had.
Customers prefer toll free numbers and, as such, you get much higher response rates to your marketing initiatives when you advertise one. As well as liking the fact that it does not cost them anything, there is also a psychological aspect to it, as the fact that you are willing to pay for them to call you means that you ‘really’ want them to call. This can be enough to persuade borderline customers, who are unsure about phoning because they do not want to waste your time, to take the action that you want them to take.
Companies also like toll free numbers because they are portable and have additional reporting and routing capabilities. Additionally, if a company has just a local phone number, and they want to run a national marketing campaign, or even just one in a nearby city, then people will be more reluctant to phone them. For some reason, customers have no problems with dealing with a local or national company, but do have issues dealing with companies that are based solely in a town or city that is different from their own. Using a toll free number allows you to hide that fact.
As for the cost of a toll free number, it is not expensive at all, especially when you consider the extra business that having one will bring in. Some companies specializing in the provision of toll free numbers will even set-up the number for you free of charge if you make a commitment to keep it for a certain length of time. The calls themselves are fairly priced. You can expect to be paying around the same cost as a normal cross-city phone call in your country would cost.
Getting a toll free number does not require you to buy any extra equipment or to have an extra phone line installed. Once you choose your number the company that you buy it from can set it up to ring through to any phone that you choose, such as your cell phone or your office phone. As for the process of choosing a number, they are allocated on a first-come, first-served basis. In the U.S. they commonly begin with 800, 888 or 877, and in the UK they commonly begin with 0800, 0845 or 0844. Each country will have a slightly different format for their toll free phone numbers.
Find Out More – 0800 Numbers
